At Autony Tech, we provide fast and reliable shipping solutions for industrial clients worldwide. This Shipping Policy outlines our delivery methods, carriers, timelines, and general terms for order fulfillment.
1. Shipping Carriers
We partner with trusted global logistics providers to ensure timely and secure deliveries:
- FedEx
- UPS
- DHL
Carrier selection may vary depending on destination, package size, and requested service level.
2. Delivery Options
We offer multiple delivery options to meet various customer needs:
- Standard Shipping
- Expedited Shipping
- Freight Services (for large or bulk orders)
- International Delivery (to over 180 countries)
If you have specific delivery preferences or forwarders, please contact us before placing your order.
3. Processing Time
- Orders are typically processed and shipped within 1–3 business days, excluding weekends and holidays.
- Customized or special-order items may require additional lead time. We will notify you of any delays in advance.
4. Shipping Costs
- Shipping costs are calculated based on weight, destination, and selected service.
- Any customs duties, import taxes, or clearance fees are the responsibility of the customer unless otherwise agreed upon.
5. Order Tracking
Once your order has shipped, we will provide you with a tracking number and shipping confirmation via email.
You may use the tracking number to monitor delivery progress directly on the carrier’s website.
6. Delivery Responsibility
- All shipments are carefully packed and inspected before dispatch.
- Please inspect your package upon arrival. If there is visible damage or shortage, contact us within 48 hours.
We are not liable for delays caused by customs, weather events, or carrier-related issues beyond our control.
7. Contact Us
For shipping inquiries, tracking assistance, or delivery arrangements, please reach out to our team:
Phone: +86-15915488782
Email: uma@meloauto.com
Website: www.autony-tech.com